Privacy Policy

KAGE Japanese Streetwear ("KAGE," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kagejsw.com (the "Site"), subscribe to our mailing list, make a purchase, or otherwise interact with us.

By using our Site or providing your personal information, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site.

We collect information that you provide directly to us, as well as information collected automatically when you use our Site.

Personal Information You Provide

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, account preferences
• Order Information: Billing and shipping addresses, payment details, purchase history
• Communication Data: Messages sent through our contact forms, customer service inquiries, feedback
• Marketing Preferences: Email subscription status, SMS opt-in consent, communication preferences

Information Collected Automatically

• Device Data: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: See Section 6 for details

We use the information we collect for the following purposes:

• Process Orders: Fulfill purchases, process payments, arrange shipping, and provide order confirmations and updates
• Marketing Communications: Send promotional emails, SMS messages, and newsletters about new products, exclusive drops, and special offers (with your consent)
• Customer Service: Respond to inquiries, resolve issues, and provide support
• Personalization: Customize your experience, recommend products, and tailor content to your preferences
• Analytics and Improvement: Analyze usage patterns, improve our Site and services, and develop new features
• Legal Compliance: Meet legal obligations, enforce our terms, and protect against fraud

We use Klaviyo as our email and SMS marketing platform. When you subscribe to our mailing list or provide your phone number with consent, your information is shared with Klaviyo to:

• Send promotional emails and newsletters
• Send SMS messages about orders, promotions, and updates
• Segment audiences to deliver relevant content and offers
• Track engagement metrics (open rates, click rates)
• Automate marketing campaigns based on your activity

Klaviyo processes your data in accordance with their privacy policy. You can learn more at Klaviyo's Privacy Notice.

We share your information with trusted third-party service providers who assist us in operating our business:

• Shopify: E-commerce platform for processing orders and payments
• Klaviyo: Email and SMS marketing automation
• Payment Processors: Secure payment processing (e.g., Stripe, PayPal, Shop Pay)
• Shipping Carriers: Order fulfillment and delivery services
• Analytics Services: Website analytics and performance monitoring (e.g., Vercel Analytics, Google Analytics)

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

We use cookies and similar tracking technologies to enhance your experience on our Site:

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality, shopping cart, and checkout
• Analytics Cookies: Help us understand how visitors interact with our Site
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls limiting employee access to personal data

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

• Provide our services and fulfill orders
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain marketing communications (until you opt out)

When data is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal exceptions)
• Opt-Out: Unsubscribe from marketing communications
• Portability: Request your data in a portable format
• Restriction: Request limited processing of your data

To exercise these rights, contact us at info@kagejsw.com. We will respond within 30 days.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, opt out of the sale of personal information, and non-discrimination for exercising privacy rights. We do not sell personal information.

European Residents (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation. Our legal basis for processing includes consent, contract performance, and legitimate interests.

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at info@kagejsw.com.

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes (if you are subscribed)

We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: